Mine had less than 2K miles when I went in for the recall, I just got the car. Mine was not effected but they did re-flash the ECU from what I understand. My service department guy said less than 2% (or some small number I can't remember exactly) were effected.
When I went for mine, they told me it has nothing to do with coils, only the ECU programming. When I showed them the recall info and paperwork I had that stated to inspect and replace damaged coils, they said they don't do that and it's for reprogramming only... but that is just one of many reasons why I am moving on from that location.
I been trying to stay positive and handle things like this through the appropriate channels. Part of me has the odd feeling that for all the things they "dont know" or "cant diagnose", as soon as my car is at 36001 miles, they will have all the answers and know exactly what to replace or fix (for a cost of course since warranty will be up...)
So if anyone knows how to check the coils at home, please do share. Maybe there is a test procedure in the factory service manual or something? I just cant trust that they have done their due diligence in all aspects of the recall.
As the point of contact to the customer, the service advisors giving the wrong or incorrect info makes the mechanics/dealership look bad then. So that kinda comes down to poor training and employee development.
Although I think the mechanics have shown me enough evidence to look bad on their own too.
Brake Hose Swelling
Recall Code: WUR031
October 17, 2019
Subaru of America, Inc. (Subaru) is initiating a service program to replace brake hoses that may swell due to fluid which can squeeze in between the hose’s inner and outer layers. The condition presents itself as a...
I had my car into the dealership yesterday to take care of some outstanding safety recalls. One of them was the PCV valve recall. Now normally I would not second guess work, but they damaged my car during the service and I am now going over all the work they performed. The new PCV valve...
I assume everyone has seen this in the news:
Looks like Impreza/Crosstrek 2017+ may be subject to a ECM update and/or pcv valve replacement.
Putting my VIN into the Subaru recall site comes up with nothing as of today.
Has anyone had communication from Subaru on these?
I logged into MySubaru account today and saw I had Service Campaign WUA86 active effective January 2nd. Anyone else get notification about this? I searched the forum "WUA86" and didn't see anyone mention it.
WUA86 - In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is...