[gagash3d]

Updated my 2018 Impreza Premium on 1/19/19 to Rel_UO.18.43.20

 

[gagash3d]

My friends, I hate to disappoint you, but I have 2018 Impreza Premium Hatchback with the software version Rel2.17.43
.20 currently, and everytime i start up the car, regardless of whether I turned off the radio or not before, radio starts playing automatically.

You do NOT have the latest update based on the mentioned TSB. 2.17.43.20 is an old software version and should be updated by your dealer. This TSB has been out since late July.

Dang, I thought I did ? thank you for letting me know

 

[gagash3d]

This is like one of those horror movies where you can't kill the monster?

Seems like we have to befriend the monster or become one >

Attached is the current software version of my car

 

[gagash3d]

I received this prompt email from Subaru about the situation after I explained what was going on with the dealership....I haven't called the dealer back as of yet....I could go to another location, thinking about it.


On Mon, Oct 1, 2018, 10:13 AM custdlrservices <custdlrservices@subaru.com> wrote:

Hello xxxxxxx:

Thank you for your message.

There is an update for the audio system in your 2018 Impreza for it automatically playing whenever you start your Impreza. It is covered in TSB 15-211-17R.

Here are the details of the change:
With current version: The head unit power is turned OFF by pressing the Power/Volume knob for 4 or more seconds. On the next ignition ON, the display remains OFF/black while the audio begins playing automatically.

With new version: The head unit power is turned OFF by pressing the Power/Volume knob for 4 or more seconds. On the next ignition ON, the display remains OFF/black and the audio will also be OFF until the Power/Volume knob is pressed to turn the head unit back ON.

I sent a message to Walter, the Service Manager at xxxxxxx Subaru to make sure that all representatives are aware of this latest audio update.

Please give them a call to set an appointment. When set, please let me know when it is. I can then follow-up again with Walter to make sure all is good for your appointment.

Sincerely,

John J. Mergen
Subaru of America, Inc.
Customer/Retailer Services Department

My friends, I hate to disappoint you, but I have 2018 Impreza Premium Hatchback with the software version Rel2.17.43
.20 currently, and everytime i start up the car, regadless of whether I turned off the radio or not before, radio starts playing automatically.